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FAQs

General Queries

My child registered their device last year and will be using the same device next year - do we need to register again?

If your child has already registered their device, and already knows their network ID number, they do not need to re-register the same device. It is recommended that any software no longer required, is removed from their device in order to free up memory.

My child's device is being replaced – do we need to register again?

If a laptop: Curriculum software will need to be removed by ICTS. As it is necessary for Kristin to be compliant with software regulations, student laptops cannot be sold on with Curriculum software still installed.

If an iPad: Students should notify ICTS to remove their old iPad from the network, and then add their new device.

How many devices can my child register?

Junior students: only 1 device can be registered – this is called their ‘Primary' device.

Year 7-10 students: a secondary device can be registered in addition to their ‘Primary' device (this can be an iPad or phone).

Year 11-13 students: student device registration is unlimited.

What happens if my child's device is broken or faulty?

Since the programme is entirely BYO, you should contact your retail store or manufacturer for details for their repair service. ICTS can assist with guidance only in these matters. Home insurance should be checked in case the device needs to be added to your contents list.

Whilst your device is being repaired off-campus, students are able to borrow an iPad Mini from the library, for a two-week period. By actively using Google Mail and Google Drive, students can access their schoolwork from the iPad Mini.

We cannot attend any of the registration dates – what should we do?

If you already have the device, you are welcome to register the device prior to the end of Term 4.

A further registration slot will be assigned during week 1, during school hours. Following that, support classes will be offered in the first few weeks of Term 1 to assist students to complete the registration process. Unfortunately parents will not be able to attend these term-time classes.

What about Facebook as well as other social media sites during school-time?

Facebook is only applicable to Senior students and is allowed for a short time before and after school. Other social media such as Twitter, spotify etc. are not allowed.

Tablet Specific Queries

Do I need to associate my Credit Card with my child's Apple ID?

No you do not need to associate your credit card with your child's Apple ID. Please review Apple's information on Apple Families.

Can I oversee the maintenance of my child's App installations?

By using Apple Families, you will be notified as and when an App is being installed onto your child's device.

Laptop Specific Queries

What happens if my child's device displays signs of having a virus?

Anti-virus software is compulsory. A trial version is not acceptable. We have a promotional discount for EsetNod32. But alternative Anti-virus software can be used.

If your child's laptop is showing signs of malware or a virus, they should visit ICTS immediately for assistance. Anti-virus software is usually an annual subscription and should be re-newed.

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Junior School Bouquets

Congratulations to the following students:
 
Year 1
  • Lucy Chang for thinking of innovative ideas in our Maker Space
  • Zoe Gottschen for talking confidently about her invention on Seesaw
  • Elvin Jiang for being a great communicator and asking questions and sharing ideas
  • Kate Le for always striving to do her best work especially in Reading
  • Cooper Evans for having an enthusiastic attitude towards all new learning
  • Ethan Li for showing fantastic teamwork skills during PE lessons
  • Emma Chen for being a wonderful listener and always knowing exactly what to do. A responsible learner
  • Ryan Qiu for his beautiful, fluent and expressive reading
Year 2
  • Martin Chen for outstanding effort, focus and determination in Performing Arts
  • George Guan for your fantastic weather report
  • Isla Rees for making good use of her reading strategies and moving to a new colour
  • Lucas Dai for being knowledgeable and courageous in Mathematics
  • Sophie Wang for being a confident and clear communicator
  • Mia Xu for being an amazing communicator to her peers during group work
  • Aaron Zhang for working independently to write an amazing weather report
  • Avera Anderson for being a thoughtful, principled and caring class member
  • Ryan Zeng for being a thinker and always offering to help others around him
Year 3
  • Chloe Wu for demonstrating hard work and determination towards her learning
  • Austin Zhang for being an enthusiastic learner who perseveres when unsure
  • Lily Geraghty for creating a range of interesting poems
  • Andy Kim for being a diligent thinker and a risk-taking communicator in Vocal Music and Drama
  • Sophia Tait for writing creative poems using a variety of styles
  • Roy Luo for using higher level thinking strategies to apply learned skills to new situations
  • Molly Yang for being an inquisitive learner who enjoys analyzing situations and making new discoveries
  • Emily Zhao for always doing her best in Chinese
Year 4
  • Brayden King for a clear explanation of how solar energy works
  • Milly Lendich for being a reflective writer. Milly follows the editing process to improve her work
  • Harry McLeod for outstanding progress in Chinese. You are a great role model
  • Hannah Chang for being a dedicated and passionate singer in Vocal Music, the year 3 & 4 choir, and Treble Clefs
  • Ben Sly for being a principled and balanced member of this class. You are a great role model
  • Dora Zhou for your positive attitude and enthusiasm towards your learning each and every day
  • Keira Evans for being a courageous and open minded learner
  • Jake van Nes for being a caring and open minded learner
Year 5
  • Pablo Barrero Ortiz for showing kindness towards his classmates and the environment
  • Imogen Forrester for being a responsible student who demonstrates leadership qualities
  • Jack Barton for the enthusiasm and courage you demonstrate during Visual Art lessons
  • Evelyn Liang for being a caring and helpful class member, anticipating things that need to be done
  • Elisha Wu for her quiet focus on class tasks and commitment to working hard
  • Hannah Kim for your positive attitude towards learning and being a co-operative class member
  • Hugo Mackie for being a focused and responsible class member
Year 6
  • Amy Chen for being an independent and responsible learner who supports others
  • Kate Wyber for your conscientious work habits and entertaining speech about Donald Trump
  • Oliver Cooper for showing persistence when researching for his personal Inquiry
  • Leisha Govender for being a focused learner during all classroom activities
  • Lucy Dai for being a reflective learner in 6G and always looking for areas to strengthen
  • Madeleine Loughton for constructing quality reflections about your learning and progress with Visual Art
  • Daniel Martin for being an open minded learner and always willing to give everything a go